Frequently Asked Questions
Everything you need to know about your RIHOAS shopping experience.
How long does shipping take?
Standard shipping typically takes 7-12 business days to arrive after processing, depending on your location. We offer express shipping options at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 2 hours of placing your order by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Klarna and Afterpay.
How should I care for my RIHOAS garments?
To maintain the quality of our fabrics, we generally recommend hand washing in cold water or using a delicate machine cycle and hanging items to dry.